Customer Service Policy

magicspoonsale.com always takes customer satisfaction as the core service tenet, committed to providing professional, friendly and efficient pre-sales and after-sales service for all customers purchasing high protein, keto-friendly 0g sugar cereal products.

If you have questions about product flavor, ingredient introduction, order details, shipping arrangement and return rules, you can get in touch with our customer service team through official email channel. We will respond to your consultation in a timely manner.

For problems such as order delay, package abnormality and product quality doubt, our customer service team will follow up the whole process to solve the problem for you in accordance with the rules of 60-day return, 5-10 days refund and free return policy of magicspoonsale.com.

All customer service related transactions and compensation arrangements are settled in unified USD. We maintain a fair and consistent service standard for every customer, ensuring a comfortable and reassuring shopping experience on our platform.